Privacy policy

The following data protection declaration applies to the use of our online offer www.yuka.digital (hereinafter "website").

We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (DSGVO). We collect and process your personal data in order to be able to offer you the above-mentioned portal. This statement describes how and for what purpose your data is collected and used and what choices you have in connection with personal data. By using this website, you consent to the collection, use and transfer of your data in accordance with this privacy policy. The responsible party for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO is Yukatel GmbH, Merianstr.23, 63069 Offenbach. If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions, either in whole or for individual measures, you can address your objection to the person responsible.

You can save and print this privacy policy at any time.

2. General use of the website 2.1 Hosting

The hosting services used by us serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating the website. In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 p. 1 f) DSGVO in conjunction with Art. 28DSGVO. Art. 28DSGVO.

2.2 Access data

We collect information about you when you use this website. We automatically collect information about your usage behaviour and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our online offer (so-called server log files). The access data includes:

- Name and URL of the retrieved file - Date and time of the retrieval - Amount of data transferred - Message about successful retrieval (HTTP response code) - browser type and version - operating system - Referer URL (i.e. the previously visited page) - Websites accessed by the user's system via our website - Internet service provider of the user - IP address and the requesting provider

We use this log data without assigning it to you personally or otherwise profiling it for statistical evaluations for the purpose of operating, securing and optimising our online offering, but also to anonymously record the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. This information allows us to provide personalised and location-based content and to analyse traffic, troubleshoot and improve our services. This is also our legitimate interest according to Art. 6 para. 1 p. 1 f) DSGVO.

We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After the order process has been cancelled or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links etc.).

2.3 Cookies

We use so-called session cookies to optimise our online offer. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This enables your computer to be recognised when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to enable you to use the shopping cart function across several pages.

To a lesser extent, we also use persistent cookies (also small text files that are stored on your terminal device), which remain on your terminal device and enable us to recognise your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is between 1 month and 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to display information on the page that is specifically tailored to your interests.

Our legitimate interest in the use of cookies pursuant to Art. 6 para. 1 p. 1 f) DSGVO is to make our website more user-friendly, effective and secure.

The following data and information are stored in the cookies:

- Log-in information - language settings - Search terms entered - Information about the number of visits to our website and the use of individual functions of our website.

When the cookie is activated, it is assigned an identification number and an assignment of your personal data to this identification number is not made. Your name, IP address or similar data that would enable the cookie to be assigned to you are not inserted into the cookie. On the basis of the cookie technology, we only receive pseudonymised information, for example, about which pages of our shop were visited, which products were viewed, etc. This information is not passed on to third parties. You can set your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may restrict the functionality of the website.

2.4 E-mail contact

If you contact us (e.g. via contact form or email), we store your details for processing the enquiry and in the event that follow-up questions arise. This is also our legitimate interest according to Art. 6 para. 1 p. 1 f) DSGVO. We only store and use further personal data if you consent to this or if this is legally permissible without special consent.

2.5 Chat

The chat functions are provided as a service by Habla Inc. located at 205 !/2 N Main St., Ann Arbor, MI 48104 USA under the brand name Olark. This provider is responsible for data protection security. More information can be found at Privacy Policy. Or contact the company directly at privacy@olark.com.

2.6 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. This means that Google undertakes to comply with the standards and regulations of European data protection law. You can find more information here.

Google Analytics verwendet sog. „Cookies“, Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Die durch den Cookie erzeugten Informationen über Benutzung dieser Website durch die Seitenbesucher werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Hierin liegt auch unser berechtigtes Interesse gemäß Art 6 Abs. 1 S. 1 f) DSGVO.
Im Falle der Aktivierung der IP-Anonymisierung auf dieser Website, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Die IP-Anonymisierung ist auf dieser Website aktiv. In unserem Auftrag wird Google diese Informationen benutzen, um die Nutzung der Website durch Sie auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen uns gegenüber zu erbringen.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the available browser plugin. Here is the installation link.

2.7 Storage period

Unless specifically stated, we only store personal data for as long as is necessary to fulfil the purposes pursued.

2.8 Social media buttons with data protection (Shariff)

For sharing our blog posts, we use sharing buttons that allow sharing with just one click. Instead of including a small piece of code written by the social networks on every page with a button, heise.de's Shariff solution relies on simple links to the pages of the social networks. Thus, there is no automatic exchange of personal data via the user's local computer. Only and only when a button is clicked does the user himself become visible to Facebook, Twitter or Google+. For more information, see the heise.de initiative (Shariff).

3. Processing of inventory data We also process the inventory data described below.

3.1 Customer account

In order to offer you convenient processing in our dealer area, you can register on our website by entering personal data. Then you do not have to re-enter your data for each order. For the new registration we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (user name and password). In order to ensure your proper registration and to prevent unauthorised logins by third parties, you will receive an activation link by e-mail after your registration to activate your account. Only after successful registration do we permanently store the data transmitted by you in our system.

You can have us delete a customer account once it has been created at any time without incurring any transmission costs other than those according to the basic rates. A notification in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. We will then delete your stored personal data insofar as we do not still have to store it for the processing of orders or due to statutory retention obligations.

3.2 Newsletter

In order to be able to send you our newsletter, we use the so-called double opt-in procedure. Only if you have previously expressly confirmed to us that you wish to receive the newsletter, we will send you an activation e-mail and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this e-mail.

You can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form to the contact details mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course, you will also find an unsubscribe link in every newsletter.

3.3 Legal basis and storage period

The legal basis for data processing in accordance with the above paragraphs is Art. 6 para. 1 p. 1 a), b)and f) DSGVO. Our interests in data processing are in particular the initiation, conclusion and fulfilment of contracts as well as direct advertising and product information. Unless specifically stated, we only store personal data for as long as is necessary or legally required to fulfil the purposes pursued.

4. your rights as a data subject Under the applicable laws, you have various rights in relation to your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address mentioned in point 1.

Below you will find an overview of your rights.

4.1 Right to confirmation and information

You have the right to obtain confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request information from us free of charge about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:

1. the purposes of the processing; 2. the categories of personal data processed; 3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations; 4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration; 5. the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing; 6. the existence of a right of appeal to a supervisory authority; 7. if the personal data is not collected from you, any available information about the origin of the data; 8. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you.

If personal data are transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.

4.2 Right of rectification

You have the right to request that we correct any inaccurate personal data relating to you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

4.3 Right to erasure ("right to be forgotten")

Pursuant to Article 17(1) of the GDPR, you have the right to request that we delete personal data relating to you without undue delay and we are obliged to delete personal data without undue delay if one of the following reasons applies: 1. the personal data are no longer necessary for the purposes for which they were collected or otherwise processed. 2. you revoke your consent on which the processing was based pursuant to Art. 6 (1) sentence 1a) DSGVO or Art. 9 (2) a) DSGVO and there is no other legal basis for the processing. 3. you object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO. 4. the personal data have been processed unlawfully. 5. the erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject. 6. the personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

If we have made the personal data public and we are obliged to erase it pursuant to Article 17(1) of the GDPR, we shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you have requested that they erase all links to or copies or replications of that personal data.

4.4 Right to restrict processing

You have the right to request us to restrict processing if one of the following conditions is met:

1. the accuracy of the personal data is contested by you for a period of time which allows us to verify the accuracy of the personal data, 2. the processing is unlawful and you have refused to erase the personal data and have instead requested the restriction of the use of the personal data; 3. we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims; or 4. you have objected to the processing pursuant to Article 21 (1) DSGVO, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.

4.5 Right to data portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that 1. the processing is based on consent pursuant to Art. 6 para. 1 sentence 1a) DSGVO or Art. 9 para. 2 a) DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 b) DSGVO and 2. the processing is carried out with the aid of automated procedures.

When exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another controller, where this is technically feasible.

4.6 Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1e) or f) DSGVO; this also applies to profiling based on these provisions. We shall no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DSGVO, unless the processing is necessary for the performance of a task carried out in the public interest.

4.7 Automated decisions including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.

4.8 Right to revoke consent under data protection law

You have the right to withdraw consent to the processing of personal data at any time.

4.9 Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.

5. Data security We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible. To protect your data, we maintain technical and organisational security measures in accordance with Art. 32 DSGVO, which we continually adapt to the state of the art. We also do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.

6. transfer of data to third parties, no data transfer to non-EU countries. In principle, we only use your personal data within our company. If and insofar as we involve third parties within the framework of the fulfilment of contracts (such as logistics service providers), they only receive personal data to the extent that the transfer is necessary for the corresponding service. In the event that we outsource certain parts of data processing ("commissioned processing"), we contractually oblige commissioned processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject. A data transfer to bodies or persons outside the EU outside the cases mentioned in this declaration in clause 2 does not take place and is not planned.